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What types of elevators does your company primarily produce?
We primarily produce variable frequency speed elevators, intelligent lifts, material hoists, arc lifts, inclined lifts, as well as modular special construction elevators and elevator accessories.
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Does DXCM provide customized elevator solutions?
Yes, we offer customized solutions to meet specific project requirements. Whether it's size, load capacity, or other special requirements, we can tailor our products according to customer needs.
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In which industries are DXCM's products applicable?
Our products are suitable for various industries, including construction, engineering, manufacturing, and more. Whether it's a large construction site or a unique construction environment, our elevators provide reliable vertical transportation solutions.
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How can one access technical support and after-sales service from DXCM?
We have a professional technical team that provides services, including installation guidance, after the receipt of the goods. For customers in overseas regions, you can reach our team via email (chen@chinayangpai.com) or contact your assigned sales representative by phone/WhatsApp for immediate assistance. Additionally, we commit to comprehensive after-sales service, including a 3-month warranty for electrical vulnerable parts, a 1-year warranty for mechanical parts, and a lifetime warranty for steel structural components.
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What kind of certificate do you have?
DXCM has CE, FCC, CCC, ISO 9001.
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What's the payment term?
When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc.
For mass production goods, you need to pay 30% deposit before producing and 70% balance must be paid before delivery. The most common way is by T/T. L/C is also acceptable.
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How about your delivery time?
Generally, it will take 12 days after receiving your deposit. The specific delivery time depends on the items , transportation ways and the quantity of your order.
